Commissions

Generally speaking, we don’t take comissions. They can be tricky to manage and often way more expensive than usual items. We are however a very suggestable bunch! So if you’ve got an idea for something you’d love to see, please let us know! If we do make the object you’ll get first dibs on the finished piece.

Drop your suggestions to us via FB, Instagram, or email:

But is it *SAFE* ?

We get the question “Is this **** Safe?” often so here we shall answer it.. but TLDR: Yes

Microwave safe

We use a variety of clays, so the answer depends on the object in question. If it’s a white, cream, buff speckle clay then you are fine, but if it’s a dark clay we recommend caution. They can get pretty hot in the microwave. So generally the answer is yes they are fine and won’t explode or anything, but handles might get pretty hot! Herman’s stuff doesn’t use this, but Bera’s does sometimes.

We also sometimes cover white clays with black underglaze on things like cauldrons so those are also fine. If your chosen pottery is a deep chocolatey brown then it’s the dark clay and will probably get pretty hot.

Dishwasher Safe?

Yes, even Herman’s stuff CAN go through the dishwasher. We sent one of his mini-franks to live in the dishwasher for a couple of months and was fine!

Please note however! This is based on OUR dishwasher, and OUR handling of the product, so your results may not be the same as ours, yours might be powerful enough to sandblast! So if in doubt handwashing is best.

We also do recommend caution if you’ve got something with little pokey bits.. Dishwashers can bang stuff around sometimes so you do run the risk of knocking off little horns and things like that. Also, prolonged use can sometimes dull glossy glazes, so for best results and longevity we do recommend handwashing.

Pet Safe

This question mostly applies to the candles 😀 but short answer is yes they are pet safe, assuming we are talking about burning the candles around pets, not that they are eating them. Nobody should be eating these candles!

The candles are soy wax and use fragrance oils specifically formulated for candles from reputable sources. We do not use essential oils, many of which are dangerous for small critters.

If you do have small beasties please make sure your candles are out of their reach especially when lit!

To read more about Candle Safety click here

Returns Policy

Returns accepted within 30 days of sale for refund or exchange for most products. Items broken during transit are subject to a 100% return exchange on the purchase price and taxes (if applicable).

You will be required to pay for shipping on a return/exchange item, unless item was broken in transit.

On Wearable products such as masks returns are not an option unless there is a major production fail, subject to approval. If you need to return an item please contact us at

Printed Products

Items in the Category “Printed” are provided through a 3rd party supplier Printful.

These products will be printed and shipped directly to you from their manufacturer. This means that the shipping for these products will be separate from the Handmade items in our store. If you wish to purchase both a printed item and handmade item at the same time you may, you will just see separate shipping charges for each product type.

Care Instructions

Currency & Exchange

We are Canadian and it bums us out that Canadian stores feel the need to price their products in US prices so we decided F*** That! All prices on the site are in Canadian, but we do want to make it as easy as possible for our American neighbours (neighbors?) to figure out their costs. We’ve added a very basic currency conversion to the site which give an estimate of the US dollar amount for each item. It’s manually updated (with the last updated date visible) so please be aware that it will be close but not exactly accurate. One day we’ll purchase a subscription to do this stuff for us, but today is not that day 😀

Tariffs & Fees

Unfortunately for our non-Canadian customers there may be added fees or tariffs on your packages. We have no control over those and they are a moving target daily. Tariffs are an added charge for you, the customer, applied by your country’s government, so those are the customer’s responsibility.

Local Pickup

If you are local (Niagara Region, Ontario Canada) and can arrange to pick up your items instead of shipping. When checking out please choose “local pickup” as your shipping option. Then on the next page please add a note regarding your pickup plans. We will contact you to confirm.

Delivery within Niagara Region is a possibility, depending on availabilty and circumstances, but will be subject to a small fee. Message us for details!

Local Pickup is not available on Printed Products.

Shipping

Shipping is a WHOLE ASS THING… click here to read about our shipping policies

Questions? Drop us a line at: